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Archive for March, 2009


The Office of Fair Trading has announced it will make credit card companies lower their charges by as much as 40%. It’s about time! Amazingly, it took an 18 month investigation, costing who knows how much for the OFT to deem current credit card charges unfair.

And ‘unfair’ doesn’t really to it justice – here’s a list of the late payment charges for some of the largest credit card companies:

Barclaycard – £20
Lloyds TSB – £20
HSBC – £20
Halifax – a whopping £25

These late payment charges affect all those that miss a payment deadline, exceed a credit limit or have a payment bounce.

Of course the banks have been defending these extortionate charges. A Barclaycard spokesman said: ‘We believe that it is fair that when people break the terms of their agreement with us, we recover the cost.’

Although many critics said that even the reduced bank charges are too high compared to the minor costs incurred by the banks when customers miss payment deadlines.

Eddy Weatherill, from the Independent Banking Advisory Service, said: ‘Every time a person gets into a problem with their bank, they are repeatedly whacked with huge charges. Late payment charges are the tip of the iceberg of a long list of penalties banks impose on their customers, from charges for unauthorised overdrafts and mis-sold PPI to costs for transferring money to overseas accounts’.

PPI Guide

Being PPI experts and what not, we’ve got our fingers on the pulse when it comes to all-things Payment Protection related. The latest piece of PPI claim info we came across was this great guide to reclaiming mis-sold PPI written by The Independents’ Kate Hughes. Take a look.

Families throughout the UK are being driven into debt as Banks drag their feet or refuse to pay out PPI refunds.

Take a look at this article in the Daily Mail, it highlights the case of the Haywards. They’ve tried to make their own PPI claim but have fallen victim to stalling tactics, banks will often use these to put-off individuals; so if you’ve got a claim consider using PPI refund specialists to get your money back. Here’s the story – http://budurl.com/DailyMailPPI.

PPI to be banned

The Competition Commission have  announced that the sale of PPI alongside credit agreements will be banned in 2010. This move will ensure that millions of consumers will avoid being mis sold PPI as part of a financial product purchase.

Financial institutions will still be able to sell the cover and the Commission has halved the time they must wait before they can contact consumers to sell the cover, from 14 days to seven days.

There are many victims with a PPI claim who’ll be pleased to hear that the sale of single premium PPI policies will also be banned. These involve the cost for the entire term of the policy being paid upfront and usually added to the debt being taken out.

In yesterdays blog, we disscussed the fine imposed on the Internet Bank, Egg for mis-selling PPI. But it’s not just your Credit Cards and Loans that may have been mis sold to you, it’s all manner of finance products.

So it’s great news to hear that the net is closing in on all the companies out there that have been selling inappropriate PPI to ill-advised consumers. Recently, the FSA fined five car dealerships for mis-selling PPI to consumers without carrying out necessary checks or ensuring that the cover was suitable for the consumer.

The five motor dealerships were GK Group, George White Motors, Ringways Garages in Leeds, Ringways Garages in Doncaster, and Park’s of Hamilton, incurring a total of £175,000 in fines between them.

Officials from the FSA said that in this case; over two thousand customers had been put at risk with PPI policies that were not suited to their needs. If you have bought a vehicle from one of these dealerships, you could have a hefty PPI claim worth investigating.

As more and more people discover they have a PPI claim, so more banks are being exposed for mis-selling the cover to their customers. The latest is purp is internet bank Egg, which has been fined £721,000 for serious failings in the way it sold payment protection insurance (PPI) to its credit card customers.

These unfair credit card charges make up just some of the failings that the FSA found in around 40% of telephone sales of PPI (sold alongside credit cards) between January 2005 and December 2007. It has been revealed that during this period, Egg sold more than 106,000 PPI policies at an average cost of £156 – We’ll let you do the math on that one.

Sounds familiar doesn’t it? A bank breaking rules to get our hard-earned. In fact, the FSA’s director of enforcement, Margaret Cole, said Egg had used “inappropriate sales techniques” to try to persuade customers to buy PPI.

But that’s not all, Egg was only authorised to sell PPI on a non-advised basis, which meant it could only provide information and not recommend that consumers buy it. However, the FSA found it had used hard-sell techniques on those who chose not to buy cover.

If you’re an Egg customer and believe you were mis sold your policy, it’s easy to make a PPI claim and potentially get a full refund. Be sure to get this sorted soon as you may have thousands to claim.

PPI Refunds

PPI Claims



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