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Archive for April, 2010


As if trying to impress it’s new boss, the Financial Services Authority (FSA) has been handing out more fines to banking institutions who have failed to handle PPI claims and complaints or act appropriately. The most recent lender to get a note on their windscreen is German financial services outfit Commerzbank, receiving a £595,000 fine for failing to accurately report trading data.

The FSA give regular and repeated reminders to banking firms of their obligations to provide accurate data but despite this; Commerzbank failed to recheck its submitted figures. The watchdog also discovered reporting failures at Barclays Capital and earlier fined Credit Suisse, Getco Europe and Instinet Europe a total of £4.2m on the same charges. It’s good to see the the banks getting a wrap on the knuckles but we fear it just seems all too much like a £100,000 a-week footballer getting a £60 speeding fine.

Financial Regulation – it’s up there with chocolate teapots, inflatable dartboards and Anne Frank’s drumkit as the most useless of things ever to have graced the planet. For years now, millions of banking customers have been right royally ripped off due to the serious lack of effective regulation. The Financial Services Authority (FSA), which is funded by the banks, has for too long been a toothless Guppy masquerading as a hungry Piranha.

The major failing of the FSA has been in the area of payment protection insurance, a mis-selling problem that was first pointed out way back at the beginning of the 90′s by consumer campaign group Which?. For years now, lenders have not only mis sold PPI but also grossly overpriced the policies and earned massive commissions. Meanwhile customers falling on hard times found that their policy was worthless, despite having paid every month for it, and couldn’t make the repayments. It seems the FSA did very little to stop this from happening and only now, after it’s all come out, are they threatening, fining and sanctioning – a little late don’t you think? Lets hope the new Government can give us financial regulation that lives up to it’s name and does exactly what it says on the tin. Good old Ronseal.

Hi, just a quickun today, if you’re interested in claiming PPI or just the general topic, this article is well worth a read. Combined with the comments, it makes a good arguement for and against the banks: have a read…

A bit of interesting news for anyone wanting to get their Payment Protection Insurance (PPI) payments back – the Financial Ombudsman Service (FOS) has released two new forms designed to simplify the PPI complaints procedure. The move by the FOS has not come a day too soon as figures released on Monday revealed that mis sold PPI claims and complaints reached record levels last year with just over 31,000 landing on the Ombudsmans door mat.

This figure is five times more than the previous 12 months and just goes to show that the banks are still turning people away who have complaints. But don’t despair, if you ever needed persuading to make a claim, check this out: The FOS found in favour of the consumer in 89% of those 31,000 complaints. The banks may ignore you, but they’ll pay for it.

The Financial Services Compensation Scheme (FSCS) has said financial advisers must pay an £80 million interim levy to help pay back mis-sold customers. The general levy for 2010/11 is £148 million, £24 million of which will be paid by investment intermediaries to cover defaults.

Strangely, the FSCS will not be imposing a levy on the general insurance intermediation class, even though PPI claims make up almost 50% of the 2010/11 levy. However, general insurance brokers will need to pay a £61.4 million levy to cover PPI compensation payouts over the next financial year. Speaking about PPI’s affect on the levy, Alex Kuczynski, interim Chief Executive of the FSCS said: “The costs of PPI, investment and insurance claims are among the main drivers of FSCS costs this year and into 2010/11.”

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