This is some text prior to the author information. You can change this text from the admin section of WP-Gravatar To change this standard text, you have to enter some information about your self in the Dashboard -> Users -> Your Profile box. Read more from this authorAs a company that helps people fight the banks to get their hard-earned money back, we always like it when a bank or lender steps up and does things differently. Whether it’s giving something back (to customers and the community), owning up to a flaw, delivering a competitive product or just providing an excellent service – a bank that goes that extra mile really stands out.
So we couldn’t help but notice that Thursday saw a MASSIVE step in alternative banking and one that could be the start of something exciting for financial consumers across the UK. We touched on it in Tuesday’s blog… this giant step was made by Metro Bank, the first new high street bank in the UK for over 100 years and they definatley do things differently. Customers are provided with lollipops and dogs with biscuits as well as free coin counting machines for customers. They’re open 7 days a week, from 8am – 8pm weekdays and have a retail-industry-style focus on customer service.
Whether they prove to be the revolution that the UK banking industry needs remains to be seen, but with Tesco Bank not far off branches in their supermarkets, the future is looking fairer and more competitive for financial consumers who are willing to shop around.
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