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Category: Latest PPI News


High street bank Lloyds has confirmed that it will be reducing bonuses paid to 13 executives by £2m as a result of mis sold PPI claims costs. The former chief executive Eric Daniels is one of the 13 and stands to lose £580,000 from his £1.45m bonus. Another four directors will have their bonuses cut by between £190,000 and £260,000 with another eight executives receiving around £100,000 less than was agreed.

Lloyds mis sold PPI

The bank is taking back bonuses paid to executives as a punishment for mis selling PPI

The cuts are delivered in the form of a reduction in deferred shares and are a direct result of the bank’s mis-selling of payment protection insurance (PPI). Chris Skinner, Chairman of the Financial Services Club: “It will be interesting to see if other banks follow this lead.”

Lloyds was forced to put aside £3.2bn last year ready to be paid out to any customer that has been mis sold PPI and makes a claim. The UK’s biggest lender didn’t make the cuts at the time of awarding the bonuses because it was not aware of the mis selling and it will be the first time bonuses have been taken back by a bank in the UK.

In line with the appetite for refusing large bonuses, the Group’s current chief executive, Antonio Horta-Osorio, has refused his 2011 bonus payment.

 

The Financial Services Authority announced that the payments to consumers who were mis-sold payment protection insurance reached a monthly record in November. PPI payouts reached £379 million. This marks a 40% increase over the payouts made in the previous month.

The FSA said the payouts were included by 16 different firms, but did not disclose their names. Collectively, these firms were responsible for more than nine out of ten of all PPI claims made in the first half of 2011. The banks attempted to appeal the decision binding them to repay claims at the beginning of the year, which froze their obligation to repay the debts to consumers. However, the High Court ruled against them in April and the banks were forced to begin paying restitution to all consumers who were mis-sold payment protection insurance.

The Financial Services Authority and Financial Ombudsman Service expected the number of PPI claims to decline after the ruling. However, the number of claims in the last three months of 2011 reached a new record.

Litigators cannot ignore the possibility that some customers have exploited the new trend in PPI claims. Although more claims are being made, not as many rulings are made in favor of customers. Therefore, some claims may be raised without cause.

Nonetheless, changes in the business practices of banks cannot be ignored either. Even though the success rate of customers making PPI claims has fallen to 65%, the FOS has clearly decided that the PPI scandal continues to persist.As more banks are looking to balance their own books, they have turned to a number of unconventional practices. These practices have included instituting a number of new fees. Evidently, a surge in PPI missellings are also a possibility as well as banks struggle to come up with additional funds.

The new claims continue to create a burden for the Financial Ombudsman Service, as they remain that sole regulator for overhearing them. PPI claims have now exceeded 54% of the FOS current caseload, which is likely to create a number of additional complications for them over the coming months.

According to a post in BBC, the surge in PPI claims suggests that the banking industry still has to make a substantial amount of progress as it struggles to get the PPI scandal under control. To date, the largest banks in the UK have been forced to set aside over £6 billion for customers who have been victimized by the scandal.

New figures released by the Financial Services Compensation Scheme (FSCS), the body that pays out compensation to mis sold financial consumers, shows that PPI claimants have an overwhelming preference for the use of claims companies.

Over 75% of the PPI claims handled by the FSCS were brought by expert claims handlers (such as us!), revealing that the large majority of people prefer to let a specialist take care of their claim. It’s no surprise really, considering that we pay experts to do things for us each day, whether it’s prepare our food; service our car; fix our boiler or put clothes on our back – we pay people because we don’t have the time or inclination to do it ourselves.

ppi claims fscs

The FSCS has refunded £77.5 million in PPI payments over the last decade

The FSCS figures also put the average PPI refund on a claim made through a claims handler at £4,534 and revealed they have refunded £55.6 million in mis sold PPI payments between 2008 and 2011. This is a fraction of the total amount refunded to mis sold policy holders as the FSCS only deals with refunds where the issuing company has gone bust.

Perhaps most interestingly, the report shows that the success rate for claims made through a specialist company is 87% compared to 83% for those made by the individual alone. Speaking about this, Mark Neale, chief executive of the FSCS, said: “People may well think they increase their chances of getting their money back but that is not necessarily the case. Of course, some people may prefer to pay someone to submit their claim for them.”

The FSCS has paid out more than £26 billion to 4.5 million people over the last 10 years, including £77.5 million for PPI claims, so if your PPI policy provider has gone bust you can get reliable advice and information through the FSCS website. If you want to find out if you can make a claim or you would like to get one started, here’s our freephone number: 0800 840 7292 (or arrange a call back). Get in touch and we’ll help you get some answers, no sales talk and no obligation guaranteed!

Businessman Asil Nadir is at the Old Bailey today charged with stealing almost £150m from his company Polly Peck International (PPI). The money allegedly left the company through a series of transactions, including a transfer to a bank Mr Nadir owned in northern Cyprus, between 1987 and 1990.

Claims he stole from PPI

A former considerable Tory party donor, Asil Nadir arrived at the Old Bailey this morning on charges of stealing £150m from PPI

The case was originally brought to court in 1993 but the accused fled to Cyprus and could not be extradited back to the UK to face the charges. It wasn’t until August 2010 that Mr Nadir, who now lives in Mayfair, central London, returned and a new court date could be arranged.

Mr Nadir abused his position as chairman and chief executive to steal from PPI claims the prosecution. The former owner of the company denies 13 sample counts alleging he stole money.

Speaking  in court, Philip Shears QC, prosecuting, said of Asil Nadir: “He was a man who wielded very considerable power over its operations and management, and that of its subsidiaries, particularly in northern Cyprus. He abused that power and helped himself to tens of millions of pounds of PPI’s money”

Those following the trial are in store for a veritable TV show storyline, encompassing staff who secretly sent instructions for transfers, suspicious colleagues who were told to keep their mouths shut and dodgy record keeping designed to hide the truth.
The case continues and is expected to last four months.

Some encouraging news for the economy at last – the latest figures on home buying loans from the Council of Mortgage Lenders (CML) showed a 4% rise in the number of home loans issued in November. The actual number of loans totalled just over 47,000, up 3% on November 2010.

house sales UK claims

House sales rose slightly in November

At a time when money is tight and unemployment benefit claims are at an all time high, some positive news from the housing sector is well received.

Of course the level of house sales is no where near pre-crisis figures, with less than half the amount of transactions being carried out. Speaking about November’s results, the CML’s director general Paul Smee commented: “A rise in mortgage lending towards the end of 2011 is a welcome indicator for the industry considering confidence has been weak due to fragile economies.”

He added: “We should expect a further increase in first-time buyer activity over the next few months as they push through their purchases to take advantage of the stamp duty concession before it ends in March.”

The temporary exemption from stamp duty initiated by the Labour Government in 2010 will come to an end in just over two months on 24 March. The exemption allows buyers to secure a property for less than £250,000 and avoid the 1% stamp duty.

Many customers have  received a number of cold calls from claims management firms. However, these firms have made a number of erroneous claims that you shouldn’t take at face value. Here are a few of the claims that you need to be aware of:

  1. They only know some of your details. Most notably, many unscrupulous claims management firms don’t usually look heavily into the details of the applicants they are speaking with. Many claims management firms tell their prospective customers right away that they are eligible for a claim. However, all many of these firms know is that the customer purchased a plan. The customer may have sold the mortgage or other financial plan the PPI plan was attached to. In actuality, the claims management firms may not even know if the plan was ever purchased at all. Anytime the firm fails to do its due diligence, you should be wary. They are likely either incompetent or dishonest.
  2. They make false promises. Another problem with many PPI claims management firms is that they make false promises to their targets. For example, they may say that they can guarantee a claim. They may also tell you that they will be able to expedite your claim and get you your money back faster. There is no way they can make this promise. No claims management firm has any control over the procedures of the turnaround times of a PPI repayment.
Using a PPI claims management firm can be a good idea. However, you should make sure you understand what you are looking for. You need to have a clear understanding of the firm you are going to be working with. You should be wary of any firm that cold calls you.
Always make sure that you can research the firm carefully. Get the name of the company and ask for a track record of the company. At the very least, you want to make sure you can identify who you are talking to. Cold callers often aren’t who they claim to be.

Citizens throughout the UK are furious over the way banks and other financial institutions have sold PPI claims. However, as payment protection insurance loses favor throughout the UK, it also continues to gain attention throughout mainland Europe. Citizens are purchasing payment protection insurance for both loan and credit card debt.

In fact, throughout nearly two dozen European countries, PPI claims are worth nearly 11 billion euros. Granted, the value of PPI plans have dropped slightly over the past four years, but the drop is barely noticeable. More significantly, the drop in the total value of PPI plans was largely due to the fact that UK citizens decided to shed nearly 3 billion euros worth of the plans. Factoring UK plans out of the plan, the value of all PPI plans in the other 19 countries in the eurozone increased from 7.31 billion euros to 9.99 billion euros.

The demand for PPI plans in the rest of Europe have increased by nearly 40% since 2007. According to these reports from Finaccord, the demand for PPI packages is definitely growing in Europe. They would like an explanation for the discrepancy between the demand for payment protection insurance in the UK and the mainland. Is it possible that other countries have developed a better and more sustainable system for making PPI work for them?

According to their studies, France has developed the best approach for selling PPI plans. Finaccord suggests that banks from other countries look towards France’s approach to selling the products to get a better idea for selling the products. French law requires that banks advise their customers that they have additional options for purchasing PPI packages. This encourages customers to look into other options and minimizes the chances of being defrauded.

Critics within the UK suggest that their government look into the way France regulates PPI packages. This may give them some insight into how to better regulate these packages and minimize the risk of developing another massive case of PPI fraud that could cost customers hundreds of billions of dollars.

A few days ago, it was revealed that Lloyds Banking Group can take back part of the one and a half million pound bonus offered to its CEO. As a state-backed bank, Lloyds has the flexibility to do this. However, it has also created a controversy with other banks and the bonuses they have offered to their executives.

Critics are placing a lot of pressure on other banks to consider revoking the bonuses issued to their executives as well. Following the scandals many banks have participated in regarding the payment protection insurance mis-sellings, many people feel sickened by the idea that banking executives should take bonuses.

Lloyds may be the crack in the dam that will cause other banks to cave in on the pressure. Considering the British government owns nearly half of Lloyds Banking Group, the bonus to CEO Eric Daniels is more concerning to them. The bank posted an end of the year loss after it was required to set aside 3.2 billion pounds to compensate customers who had been missold PPI packages. British taxpayers are particularly upset that they are being asked to pay a bonus to the CEO of a bank that has not only engaged in controversial PPI sellings, but has also failed to post a profit.

This may be the first time a major lender has considered withholding compensation to an executive. However, this is a serious case and customer tensions are high. Anthony Watson is coordinating the remuneration committee. Watson realizes the need to conduct a thorough investigation and consider all aspects of a decision.

Daniels’s bonus is intended to be paid out through shares of stock. According to FSA rules, these shares will not be available to him for another 15 months. Therefore, any part of the bonus that has not yet been paid out may be revoked at any time. After considering all implications and ensuring any decision is in lines with the policies of the FSA, the board of the remuneration commission will announce a decision.

Of course, a number of critics argue that it was inappropriate to pay Daniels a bonus at all. The previous Treasury spokesman, Lord Oakeshott, has said that bonuses paid to other executives should be reevaluated and possibly revoked as well. Oakeshott said that it is appalling that any chief executive “responsible for this gross consumer mis-selling scandal should have been paid a bonus.”

Lloyd’s chairman, Sir Win Bischoff, was the first to bring up the possibility of revoking the bonuses paid to Daniels and the other Lloyd executives. The remuneration board has not announced a date of a possible decision, but one is anticipated in the near future.

Millions of customers have won settlements against the banks and other financial institutions that have mis-sold them payment protection insurance (PPI) packages. However, these customers are in for a rude awakening come tax season. On December 4, it was revealed that these customers will have to pay significant taxes on their compensation.

Collectively, these customers will be forced to pay the treasury 350 million pounds. The average customer will receive 1,240 pounds for their settlement. This will incur a tax of 48 pounds, but many customers will be taxed much higher for their compensation. According to sources, some customers will be stuck paying thousands of pounds in compensation on their earnings.

Customers who were mis-sold PPI packages can claim up to six years worth of payments on the policies, along with 8 percent interest. Under the law, the interest earned on the repayment can be taxed. Some of these customers have paid up 16,000 pounds for payments and interest. The Treasury’s 20% tax rate will obligate them to pay over 1,500 pounds in taxes.

Customer advocates feel these policies are extremely unfair and insist the banks pay the taxes. Even though customers feel they have won a victory over the banks, these groups insist that is not the case. These banks have taken billions of dollars from customers through mis-sold payment protection insurance claims. During that time, they lent that money out to customers, sometimes at rates of nearly 30 percent. Therefore, the banks are still making substantial profits after repaying customers, even with the 8 percent interest.

According to one customer advocate, these taxes just add salt on the wound of customers who have already been victimized by these financial institutions.

Fortunately, there may be a few other solutions. According to a representative for HM Revenue and Customs, customers do not generally need to pay taxes on PPI repayments. However, interest is taxable. The spokesman said this concept makes sense. If customers never paid the banks for a payment protection insurance policy and invested their money in an interest bearing account instead, they would be taxed on that interest.

It’s Christmas! And to celebrate we’ve put a tree up and spent the staff party budget on two inflatable festive personalities. In fact, we’re so pleased with the Christmas decorations; we took a picture to show you…

ppi claims compensation

Christmas in the PPIRefundsUK office!

Looks good, right? And believe it or not, that Robin isn’t even real! It’s actually a beautiful card sent into us by one of our customers, Mona. Mona made a claim through our PPI refund service and our expert claim adviser Alex helped her get a refund right before Christmas!

Inside the card was a lovely note to Alex, reading: “Thank you for your help and kindness to me in helping me with the PPI refunds claim.” Alex was kind enough to let us pop a few pictures up of the card and we send a whole-hearted thank you and Merry Christmas to Mona and her family!

mis sold ppi claims

We just love helping wonderful people get their money back

 

If you’re thinking about starting a PPI claim, we’ll be accepting new cases up until this Friday 16th December so either call us today on 0800 840 72 92 or fill out the form on the home page. And whether you celebrate Christmas or not, may you have a wonderful festive season and a happy new year from everyone at PPIRefundsUK.co.uk.

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