PPI Refunds UK helps Graham Rees recover £7.816,67

The Client:

Name: Graham Rees
Agreement: Mortgage loan
Lender: Halifax
Complaint: Mis sold PPI

Outcome: Successful Payout – £7.816,67

Mr Rees held our oldest PPI policy to date on a mortgage taken out on 28th December 1989. This was way before the PPI mis selling scandal was revealed, although consumer watchdog Which? did highlight problems with PPI shortly after in the early 90′s. Mr Rees called our team in early August 2010 to see if he had a mis sold PPI policy on his mortgage.

From Claim To Case:

After speaking to our claims adviser, Alex, Mr Rees received the forms to fill out with his loan details, returned them and confirmed with Alex that he wanted to start his case. The case was started on 3rd August 2010.

From Case To Payout:

Mr Rees’ case was one that required a substantial amount of extra work, mainly because of the age of the loan. Paperwork is the key to winning a PPI claim case and usually this isn’t a problem because banks and lenders are required to keep paperwork pertaining to their customers for six years. However, after the six years are up they can destroy records, so finding the paperwork for a 22 year old mortgage proved difficult.

But, our legal team used all their experience and knowledge of appropriate laws to deliver the perfect result, despite the difficulties. On 27th May 2011 Alex was able to ring Mr Rees and tell him the good news that his case had been successful and a full refund was on it’s way.

So, how much did we win for Mr Rees?

In total, Mr Rees received a full PPI refund of £7.816,67.