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Bolt on financial products, also known as ‘tie-ins’ are commonplace in the finance industry, you ring up about a loan and get payment protection insurance (PPI) as well. Although PPI is very much an option these days, it wasn’t always that way and it was the indescriminate inclusion of unwanted or ill-explained PPI that caused many to make compaints to the Ombudsman.

PPI itself is a perfectly worthwhile product when sold correctly, with the customer’s health and employment situation considered and at a fair and competitive price. But quite often mis sold PPI was thrown in with loans, credit cards and mortgages without any permission or knowledge from the customer, costing individuals thousands for completely worthless cover.

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