With the amount of claims that we’ve been handling this year, it came as no surprise that there has been a whopping 21,000 PPI claims and complaints made to the The Financial Ombudsman Service (FOS) since April. This amount includes almost 2,000 in the last week alone, adding to the 114,500 consumer complaints in the last five years.
The level of awareness about mis-sold PPI has increased dramatically recently with more TV advertising appearing and more claims companies setting up. This development within the industry has lead to over half of the 114,500 complaints being made within the last 18 months. But what difference have all these complaints made? Well, the Financial Services Authority (FSA) has so far fined 24 firms in the UK to the tune of £13 million.
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