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In a move to help PPI claimants understand the scandal of PPI mis-selling and the claim process for seeking recompense, the Financial Ombudsman Service (FOS) has released some case details. In total eight cases that were brought to the FOS have been made publicby the regulator which has also been taking other steps to support the ever-increasing number of PPI claims.
Resources have been shifted from other departments to deal with the overwhelming number of PPI complaints that the FOS are receiving. Last year 135 complaints were made a day with 60% of them coming through claims management companies.