We all make mistakes and whether you like to admit to them or not they still happen. Heck, even our trusted friends in Government and Banking institutions can make an error or 2 (million) and they definately don’t like to admit to them. Thankfully we have the Financial Services Authority (FSA) in our corner, rooting out the truth. But, shock horror – even they can slip up on occasion.

They recently apologised for giving advice to mortgage payment protection insurance (MPPI) customers that could have resulted in no PPI compensation for unfair changes to their policies. The City regulator made the apology after discovering that staff in contact with small financial firms had misunderstood the terms of the £60m compensation agreement agreed on last week.

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4. PPI Would Be Ditched By A Quarter Of Those That Have It
5. PPI Claims Rise As FSA Plays Hard-Ball