This is some text prior to the author information. You can change this text from the admin section of WP-Gravatar To change this standard text, you have to enter some information about your self in the Dashboard -> Users -> Your Profile box. Read more from this authorA Which? investigation has revealed that some PPI claims Companies are advising enquirers not to make a claim themselves for unfair bank charges or mis-sold payment protection insurance (PPI).
Researchers from the comparison site posed as customers interested in making a claim and found that 12 of the 38 Companies asked implied the researchers would be more successful if they used their services rather than claiming on their own. This is especially worrying when you consider an independent claim costs nothing and that this behaviour goes against Ministry of Justice (MOJ) regulations.
As well as issues with the advice given out, there was a few discrepencies with promotional material, as 16 firms professed to have won 90 per cent or more of the cases they’ve handled but where unable to prove it. All in all, this is a wake-up call for all those claims Companies who aren’t putting the customer first.
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