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Surprise, surprise – recent figures from the Financial Ombudsman (FOS )show that banks and other insurance providers are still failing to deal with payment protection insurance (PPI) complaints from their customers.

In an optimistic statement earlier this year, the banking industry Ombudsman predicted the number of PPI claims would fall from around 30,000 to 25,000. But now we’re at the end of the year we can see that complaints have instead hit a record high of 45,000 which is a 45% increase on last year.  In total, the FOS is dealing with over 800 complaints a week from financial customers about getting their unfair payments back.

Related posts:

1. PPI Claims Top The FSA Complaints Chart
2. PPI Compensation Re-assessment Delayed Till 2010
3. So Many PPI Claims But The Banks Will Get Their Money Back
4. PPI Claims On The Increase
5. PPI Claims Could Be Paid Out Of The Bank Bosses Pockets