PPI Refunds UK helps William Robb recover £32,799.63
William Robb is one of the 32 million credit card holders in the UK and after hearing about the mis sold PPI scandal, he wanted to know if he had an unfair PPI policy. After researching on the Internet about why PPI has been mis sold and how to make a claim, Mr Robb decided to seek a PPI refund through our team at PPIRefundsUK.co.uk.
From Claim To Case:
Mr Robb filled out the form at www.PPIRefundsUK.co.uk in early August 2010 and his claim was instantly received by our claims adviser Rex. Rex called William to discuss his claim and sent out the forms required to start a case. The forms allowed William to inform us of the facts we need to handle a case, such as lender information, account details, and loan agreement particulars.
Once we’d received the information back, Rex spoke with Mr Robb to confirm all the details and to make sure he was happy for us to start his case and on 13th August 2010 our legal team got to work.
Our in house team used the information on the paperwork to request credit card statements from MBNA in order to establish how much of a PPI refund Mr Robb was owed. In addition to PPI payments, our team also went through the statements with a fine tooth-comb to find any unfair credit card charges that William was owed.
From Case To Payout:
Five months after handing the case over to our legal team, Rex received some great news to pass on to Mr Robb. On 19th January, Rex called William to tell him that he’d been refunded all of his unfair credit card charges, totaling £41.97. A great result, but Mr Robb was in line for another refund that would break all of our payout records and make £41.97 look like spare change.
On 22nd June 2011, Rex got a call from the legal team with the details of an offer from MBNA for a refund on Mr Robb’s unfair PPI payments. The offer was HUGE.
As soon as Rex put the phone down, he picked it up again and dialled Mr Robb’s number. After the hello’s, Rex moved on to the case: “Mr Robb, I have some details about a payout on your mis sold PPI case, are you sitting down for this?”
“A Refund of All Unfair PPI Payments”
After making sure William was sat down (health and safety first!) Rex informed him that MBNA had made a full first offer for a refund of all of his unfair PPI payments. But that wasn’t all…
They also offered to pay back ALL the interest that had accumulated on the PPI as well. But there was more…
As well as getting the premium payments and interest payments back, our team also secured the interest at 8% that Mr Robb would have earned if he had put the refund amount into a savings account.
So, how much did we win for Mr Robb?

In total, Mr Robb got back £9671.95 in unfair PPI payments.
Amazing right? But that’s just the start, he also received:
£4352.85 extra to cover the 8% interest he would’ve earned in a savings account! That’s a total of £14.024.80! But, that’s not all of it, are YOU sitting down, because this is where it gets incredible – William also received an extra £18,732.86 in PPI interest repayments.
(That means MBNA charged Mr Robb over £9500 for the PPI cover and over £18,500 in interest, making the cost of the interest alone almost double the cost of the policy! Shocking.)
In total, Mr Robb received a massive £32,799.63 transferred into his bank account. Imagine that ATM readout!
Needless to say William was very happy, having made the claim speculatively he ended up with a massive cash windfall. When asked what he was going to do with the money Mr Robb told Rex he’d be having the holiday of a lifetime and invited Rex to come with him!
Sorry Rex, you’ve got other PPI claims cases to work on!






